Privacy Policy

 

Privacy Policy MadWolf Store

https://www.madwolfstore.com

 

About our Privacy Policy

MadWolf cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by MadWolf.

The starting date for the validity of these conditions is 30/08/2022, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us with.

If you have any questions about our privacy policy, please contact us, you will find the contact details at the end of our privacy policy.

 

About the data processing

Below you can read how we process your data, where we save it, which security techniques we use and for whom the data is transparent. 

Email and mailing lists MailChimp

We send our email newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email that is automatically sent through our website, you will see the ‘unsubscribe’ link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve the service and to share information with third parties in this context.

Email

We use the services of Gmail for our regular business e-mail traffic. This party has taken appropriate technical and organisational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail has no access to our mailbox and we treat all our e-mail traffic confidentially.

 

Payment processors Mollie  

We use the Mollie platform to process (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data for longer than permitted by the legal terms.

 

Reviews on Google  

We collect reviews via the Google platform. If you leave a review via Google, you are obliged to provide your name, place of residence and e-mail address. Google shares this information with us so that we can link the review to your order. Google also publishes your name and place of residence on its own website. In some cases, Google may contact you to clarify your review. In the event that we invite you to leave a review, we will share your name and e-mail address with Google. They only use this information for the purpose of inviting you to leave a review. Google has taken appropriate technical and organizational measures to protect your personal data. Google reserves the right to engage third parties for the provision of the service, for which we have given permission to Google. All the above mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which Google engages third parties.

Shipping & Logistics

 

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

 

contact information

Mad Wolf

Houtplein 8

2012DG Haarlem

Telephone number: +31 6 45 71 33 97, available during office hours

E-mail address info@madwolfstore.com